Questions we are often asked.
Everything people ask before starting a project with us. Can’t find your answer? Call us or send a message.
Getting started
How do I start a project?
Send us a short message or call. We get back to you, arrange a site visit and then agree the scope, budget and programme with you in writing.
What do you need to give me a quote?
The location, approximate area, how you will use the space and a target date. Drawings help but are not required; we can start from a site visit.
Do you visit the site before quoting?
Yes. A site visit and survey is the first step of every project, because accurate measurements and conditions make the quote and the design reliable.
Which areas do you cover?
We work across the UAE, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah. For projects elsewhere, contact us and we will confirm.
Do you take small projects?
Yes, from a single room or showroom to a full hotel. Tell us about the space and we will tell you honestly whether we are the right fit.
Pricing & contracts
Is the price fixed?
Once the design is approved, we issue an itemised quotation. Any change you request later is priced and approved in writing before it is carried out.
Can you build to our own design?
Yes. We can build to your consultant's drawings, or design and build as one contract. Either way you keep one point of contact.
Do you offer design only?
Yes. You can take the design package on its own, or continue with us into construction. Combining both usually gives the smoothest project.
How are payments structured?
Payment stages are agreed in the contract and linked to project milestones. We explain the schedule clearly before you sign.
Design
Will I see the space before it is built?
Yes. You will see concept boards, layouts and 3D visuals, and you approve each stage in writing before construction begins.
How many design revisions are included?
The number of review rounds for each stage is stated in your proposal. We work to keep rounds few by agreeing the brief carefully at the start.
Can you work with our brand guidelines?
Yes. Share your guidelines or reference images and we will translate them into materials, lighting and layouts that fit the brand.
Construction & timelines
How long does a fit-out take?
It depends on size and scope. After the brief and site visit we give a written programme with key dates, then report against it every week.
Do you handle authority approvals?
We prepare and coordinate the submissions for the interior works and keep you updated until they are approved.
Can you work in an occupied building or out of hours?
Yes. We plan noisy and disruptive work around your operation and the building rules, including night or weekend shifts where needed.
How will I know how the project is going?
During the project you receive regular reports with photos, progress against the programme, the cost position and any risks. You also have one named project lead.
Can joinery and furniture be made to order?
Yes. Bespoke joinery and furniture are made to shop drawings that you approve before production starts.
F&B, light & landscape
Do you do kitchens, lighting and outdoor areas?
Yes. F&B fit-outs include kitchen coordination and ventilation, lighting is designed with the interior, and landscape covers planting, hardscape, irrigation and outdoor lighting.
Can you help with opening a restaurant?
We plan the programme backwards from your opening date, coordinate kitchen suppliers and approvals, and support testing and training before you open.
Can lighting and landscape be added to an existing space?
Yes. We can upgrade lighting, controls and outdoor areas in an existing space without a full refit.
After handover
What happens at handover?
We walk the space with you, close the snag list, test the systems and train your team. You receive as-built drawings, manuals and warranty documents.
Is there a warranty?
Warranty terms are set out in your contract and documented at handover. Defects that appear in the warranty period are put right.
Can I call you after the project is finished?
Of course. You keep your project lead as a contact for aftercare, adjustments and future phases.
No matching questions. Try another word or call us.
Still have a question?
Talk to a project lead.
Tell us about your space and we will get back to you.
- Call+971 00 000 0000
- WhatsAppChat with us
- Emailinfo@spacehance.com
Your next project
Tell us about your space.
Send us the location, the size and your target date, and we will get back to you.







